Remote control for Real Flame Firebox 5099

Ecomat offers different shipping options for delivery within Canada.

We accept orders from international customers who are shipping to addresses in Canada. However, if you would like to place an order for shipping
outside of Canada, please contact us at +1 844 476 2723 or by email at info@ecomat.ca

Home delivery
Home delivery is available to most locations in Canada. Larger items might require picking up at one of Purolator's pickup locations.

Pick up
You can pick up your order at Ecomat by appointment only.

Ground shipping

5-10 business days (plus 1-2 business days for processing)

Delivery charges:
Variable delivery charges are based on the weight and location of the shipping address. All delivery charges are specified upon checkout.

All other areas - please contact us for shipping rates.

Shipping Exclusions

While we are pleased to offer free or promotional shipping on selected items, certain exclusions apply.

The following items are not eligible for free shipping promotions and may be subject to additional shipping fees:

• Replacement parts and accessories for all Real Flame products
  
• Replacement parts and accessories for all Westinghouse Lighting products
  
• All Westinghouse Lighting ceiling fans and lighting fixtures
  

Shipping fees for these items are calculated at checkout based on product type, weight, and delivery location.

If you have any questions regarding shipping charges prior to placing your order, please feel free to contact our customer service team.

Note:
1. To send to multiple locations, each order must be placed separately. we are unable to ship to multiple locations in a single checkout.

2. Remote shipping charges - additional shipping charges may apply to remote areas. you will be advised of any charges when you order.

3. Back-ordered items will be shipped separately when available, at no extra cost.

if you still have questions e-mail us at info@ecomat.ca or phone us at +1 844 476 2723 for more details.